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Frequently Asked Questions

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Browse our FAQs for quick, reliable safety and compliance guidance.

Spill kits are pre-packed emergency response solutions designed to contain, absorb, and clean up hazardous spills quickly and safely. They’re essential for workplaces that handle chemicals, fuels, oils, or any liquid that could pose a risk to people, property, or the environment.

A typical spill kit includes:

  • Absorbent pads and booms – to soak up liquids and prevent spread

  • Disposal bags – for safe containment and removal of waste

  • PPE (gloves, goggles, coveralls) – to protect responders during cleanup

  • Instruction sheet or compliance guide – to ensure proper use and reporting

How they work:

  1. Identify the spill type – oil, chemical, or general-purpose

  2. Deploy absorbents – place booms around the spill to contain it

  3. Apply pads or pillows – to soak up the liquid

  4. Use PPE – to protect staff during response

  5. Dispose of waste – using the provided bags and follow local regulations

  6. Report and restock – log the incident and replenish the kit

Spill kits come in various sizes—from compact 15L kits for vehicles to 240L wheelie bin kits for warehouses and industrial sites. Choosing the right kit depends on your site’s risk profile, chemical types, and regulatory requirements.

Need help selecting the right kit? Contact our team at [email protected] or call 0418 469 110—we’ll help you build a compliant spill response plan tailored to your site.

Yes—drain wardens are widely used as part of environmental compliance strategies across Australia. While there’s no single national standard that certifies “drain wardens” as a product, their use is aligned with key regulatory frameworks that govern stormwater protection and pollution control.

Drain wardens help sites comply with:

  • EPA guidelines for preventing contaminants from entering stormwater systems

  • Local council requirements for construction, industrial, and warehouse runoff

  • ISO 14001 environmental management systems, where spill containment is critical

  • Site audits and risk assessments, especially for government and Tier 1 contractors

How they work:

  • Installed inside stormwater grates to capture sediment, hydrocarbons, and debris

  • Some models include absorbent layers for oil and fuel capture

  • Easy to remove and replace during maintenance or inspections

Why they matter:

  • Help prevent fines and environmental breaches

  • Support your site’s duty of care under WHS and environmental law

  • Often required during tender submissions or compliance audits

If you’re unsure which model suits your site, contact our team at [email protected] or call 0418 469 110. We’ll help you choose a compliant solution that fits your grate size, runoff profile, and audit requirements.

Bunding refers to physical barriers or containment systems designed to prevent hazardous liquids—such as oils, chemicals, or fuels—from escaping into the environment. It’s a critical part of spill control and environmental compliance across industrial, mining, and government sites.

Types of bunding include:

  • Floor bunding – installed around storage areas to contain leaks or spills

  • Portable bunds – used under drums, IBCs, or machinery for mobile containment

  • Drive-over bunding – flexible barriers for vehicle access while maintaining containment

  • Spill pallets and trays – integrated bunding for small containers and workstations

 

🧠 Why bunding matters

  • Legal compliance: Required under EPA guidelines and WHS regulations to prevent environmental contamination

  • Risk reduction: Minimizes the chance of spills reaching drains, soil, or waterways

  • Audit readiness: Demonstrates proactive site safety during inspections and tenders

  • Cost control: Prevents costly cleanups, fines, and downtime from uncontrolled spills

Whether you’re storing chemicals, servicing vehicles, or managing a warehouse, bunding is a frontline defense against environmental breaches. It’s not just a safety measure—it’s a compliance signal.

Need help choosing the right bunding for your site? Contact our team at [email protected] or call 0418 469 110. We’ll help you build a containment strategy that fits your layout, risk profile, and regulatory obligations.

The type of Personal Protective Equipment (PPE) you need depends on the nature of the spill—whether it’s chemical, oil-based, or general-purpose. PPE is critical for protecting responders from exposure, contamination, and injury during cleanup.

Standard PPE for spill response includes:

  • Nitrile or chemical-resistant gloves – protects hands from corrosive or toxic substances

  • Safety goggles or face shields – prevents splash injuries to eyes

  • Coveralls or disposable suits – shields skin and clothing from hazardous liquids

  • Boot covers or gumboots – prevents chemical contact with footwear

  • Respirators or masks – required for volatile or inhalation-risk chemicals

 

🧠 Choosing the Right PPE

  • For Hazchem spills: Use full-body protection including gloves, goggles, and chemical-resistant suits

  • For Oil & fuel spills: Gloves and goggles may suffice, but coveralls are recommended for large volumes

  • For Unknown substances: Always assume high risk—use full PPE until identified

All spill kits include basic PPE, but we also offer upgrade options for high-risk environments or regulatory audits.

Need help selecting PPE for your site’s risk profile? Contact our team at [email protected] or call 0418 469 110—we’ll help you build a compliant, site-specific response plan.

All payments are securely processed through Stripe, ensuring encrypted transactions and full PCI compliance. Spillmaster Pty Ltd and do not store any credit card details.

We accept a wide range of payment methods:

  • Visa, Mastercard, and American Express

  • Apple Pay and Google Pay

  • EFT (Electronic Funds Transfer) — bank details are provided on Pro Forma invoices

  • Purchase orders from approved government and business accounts

There are no surcharges on credit or debit card payments. If you require a formal quote or invoice for procurement purposes, contact us at [email protected] or call 0418 469 110.

ships daily from our distribution centres in Brisbane, Perth, and Melbourne, ensuring fast delivery across mainland Australia.

Estimated delivery times:

  • Metro areas: 2–5 business days

  • Regional towns: 3–7 business days

  • Remote locations: 5–10 business days, subject to carrier access

We deliver to industrial sites, government facilities, and remote operations. If your site is classified as remote or inaccessible, we’ll work with you to arrange delivery to a nearby regional hub or alternate location.

Need it fast? Express shipping and priority dispatch are available for urgent orders—just contact our team before checkout.

For delivery questions or site-specific logistics, reach out to [email protected] or call 0418 469 110. We’ll help you get the gear you need, where and when you need it.

 

Yes. offers custom sizing and configurations for a wide range of spill control products, including absorbent pads, spill bunds, drain wardens, and spill kits. If your site has unique containment needs—such as non-standard bund dimensions, oversized equipment zones, or marine-specific layouts—we can tailor a solution to fit.

Custom options include:

  • Non-standard absorbent roll widths and lengths

  • Bunding cut to spec for warehouse or outdoor applications

  • Spill kits configured by volume, chemical type, or industry use

  • Drain protection sized for irregular grates or trench systems

To request a custom quote, contact our team at [email protected] or call 0418 469 110. We’ll help you build a compliant, site-specific solution that meets your operational and regulatory needs.

Yes. supplies bulk orders to government agencies, councils, mining operations, and industrial clients across Australia. Whether you need 10 kits or 1,000, we can tailor a solution to meet your compliance, delivery, and budget requirements.

Bulk order benefits include:

  • Volume-based pricing and discounts

  • Custom kit configurations (e.g. Hazchem, Marine, General Purpose)

  • Flexible payment terms for approved government buyers

  • Fast dispatch and consolidated shipping options

  • Dedicated support for tenders and procurement documentation

To request a quote or discuss your requirements, contact our team at [email protected] or call 0418 469 110. We’ll help you build a compliant, cost-effective solution that fits your site’s needs.

 

If you’re experiencing issues during checkout—whether it’s a payment error, cart glitch, or invoice request—our team is here to help.

Common issues include:

  • Payment not going through (card declined, browser timeout)

  • Trouble applying a discount code or shipping option

  • Need for a formal invoice or purchase order approval

  • Checkout not loading correctly on mobile or older browsers

Quick fixes:

  • Try refreshing the page or switching browsers (Chrome or Edge recommended)

  • Ensure your billing details match your card or account info

  • For invoice or PO-based orders, email us directly and we’ll process it manually

Need help right now? Contact us at [email protected] or call 0418 469 110. We’ll resolve the issue quickly and make sure your order is processed without delay.

 

Yes. provides formal quotes for government procurement, council tenders, and infrastructure projects Australia-wide. Whether you’re sourcing spill kits, bunding, absorbents, or compliance gear, we can tailor a quote to meet your scope, budget, and regulatory requirements.

What we offer:

  • Itemized quotes with product specs and pricing

  • ABN, business details, and compliance documentation included

  • Flexible payment terms for approved government accounts

  • Fast dispatch from our distribution centres in Brisbane, Perth, and Melbourne

  • Support for bulk orders, custom configurations, and delivery to remote or regional hubs

To request a quote, email [email protected] or call 0418 469 110. Include your product list, delivery location, and any compliance requirements—we’ll respond promptly with a tailored proposal.

is more than just a supplier—we’re a compliance-first partner trusted by councils, government departments, and industrial operators across Australia.

Here’s why buyers choose us:

  • Specialised expertise in spill control, bunding, and site safety

  • 🚚 Fast dispatch from distribution centres in Brisbane, Perth, and Melbourne

  • 📦 Bulk order support for infrastructure projects, council depots, and remote sites

  • 🧾 Formal quotes and documentation for tenders, audits, and procurement

  • 🛠️ Custom sizing and kit configurations to suit your site’s layout and risk profile

  • 🔒 Secure checkout with no surcharges and flexible payment terms for approved accounts

  • 📞 Real support—you can speak to a human, not just fill out a form

Whether you’re preparing for an audit, responding to an environmental incident, or future-proofing your site, we’ll help you build a compliant, cost-effective solution that works.

Need a quote or have a question? Contact [email protected] or call 0418 469 110—we’re ready when you are.

Compliance and Regulatory Standards

At Spillkits.com.au, we adhere to strict Australian standards and regulations to ensure the safety and effectiveness of our spill containment products. Our products are designed to meet or exceed the requirements set forth by relevant authorities, providing you with reliable solutions for environmental protection and workplace safety.

Key Australian Standards

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Email Us

Send us an email at adminSpillmaster.com.au for inquiries, quotes, or support. We respond promptly to all messages.

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Call our Sydney office at 0418 469 110 for immediate assistance or to discuss your spill control needs.